Refund Policy

Thank you for choosing to stay at Valley View Cottage. We strive to ensure that your experience with us is enjoyable and hassle-free. However, we understand that circumstances may arise where you need to cancel your reservation or request a refund. Please review our refund policy below:

Cancellation Policy:

All cancellations must be made at least 3 days prior to your scheduled arrival date.

Cancellations made within 3 days of the arrival date will incur a 20% cancellation fee.

No-shows and cancellations on the day of arrival will be charged the full amount of the reservation, and GST charges will not be refunded.

Refund Process:

Refunds will be issued to the original payment method within 2-3 days of the cancellation request.

Refunds are subject to the terms and conditions outlined in this policy.

Exceptions:

In case of extenuating circumstances, such as natural disasters or medical emergencies, please contact us directly to discuss your situation.

Contact Us:

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team at thevalleyviewcottage@gmail.com or +91-7451999961, 9761571615.